CRM for Manufacturing

Although Tour de Force CRM was initially developed for the Distribution industry, it was a natural progression to move into the Manufacturing industry as well. Behind Distribution, the Manufacturing industry has the next highest concentration of customers in our user base.

For Manufacturers that utilize their own internal sales force, Tour de Force CRM provides tools and functionality designed to increase efficiencies, effectiveness, and sales.

What Our Clients Are Saying…

The Business System Integration module in Tour de Force CRM provides us insights to data in our Epicor Prelude ERP system that we didn’t have insights to before. It allows us to analyze that data to see where we need to improve. Tour de Force CRM also provides our Outside Sales team with access to sales data about their Accounts, such as open orders and open quotes. They don’t use the Prelude system, so they completely rely on Tour de Force CRM for access to this key information about their… — Tyra Bean, Marketing Manager - Pumps, Parts & Service, Inc., http://www.pp-s.com

With our previous CRM, there was no link between the ERP system and the CRM system. We were just flying in the dark, having to look up something in one system, and then having to go look for the sales data in the other system. We would look at our daily bookings reports and manually plug those into the system, which was taking at least an hour every day. Now I go into Tour de Force CRM and I can see our sales data and review yesterday’s bookings. I can drill down into that information and… — Kevin Hogarth, Operations Manager - Neff Power, Inc., http://www.neffpower.com

Neff Group has been using Tour de Force CRM for nearly 10 years and depends on Tour de Force CRM to provide the comprehensive data we need to evaluate the performance of our sales organization and the individual Sales Team Members. As we continue to grow and expand our requirements within our CRM strategy, Tour de Force CRM is there to listen and addressed most of our needs within the software. The extensive sales analytics that Tour de Force CRM provides to our sales team out of our ERP… — Don Norman, Director of Sales & Marketing - Neff Group Distributors, Inc., http://www.neffengineering.com

We love Tour de Force CRM and the power of what it tells us! It provides us with so much information right at our fingertips. We have best practices in place for our accounting department, inside sales, and outside sales. It seems like we are discovering a new gem every day with Tour de Force CRM that we never knew about before. — Scott Heiling, VP Operations - HeiTek Automation, http://www.heitek.com

In today’s quickly changing business world, and with industry consolidation, I’ve come to understand that the most important asset I own is my relationship with customers. Manufacturers continue to buy and sell companies, continually changing the distribution channels for their products. Our implementation of Tour de Force CRM has enabled us to effectively collect, analyze, and disseminate customer information that helps maintain and grow our business and customer relationships,… — Mark G. Murman, Vice President - Clayton Engineering Company, http://www.claytonengineering.com

Before implementing Tour de Force CRM, we were using a quoting system that was very spread out. Our sales representatives would have to ask for information from Purchasing, would fill out forms using that data, and would then have to enter that data into another database so that we could track it. Now we are able to combine the power of Tour de Force CRM and Microsoft Outlook to manage and track our Quotes and our Opportunities so that we have better visibility to what’s going on within our… — Scott Gray, IT Manager - Sambrailo Packaging, http://www.sambrailo.com/

We chose Tour de Force CRM because of their in-depth knowledge of our industry. Their extensive integration to our ERP system, Epicor Eclipse, drives instant value to our sales organization. They are a partner that listens to our needs and rapidly responds to them. — Rich Hamer, Vice President of Operations - Steiner Electric Company, https://www.steinerelectric.com/

Tour de Force CRM Mobile is one of the most powerful tools in our company's arsenal. Now, our salespeople can get all the information that they need without having to whip out the their laptop. Tour de Force CRM Mobile makes the smartphone a "genius" phone. — Kevin Hogarth, Operations Manager - Neff Power, Inc., http://www.neffpower.com

The implementation of Tour de Force CRM at Kirby Risk was one of the smoothest I have ever experienced. The ability of our account managers to start entering data with minimal training is an indication that Tour de Force CRM was designed with the user in mind. — Mike Hauberg, Area Sales Manager - Industrial - Kirby Risk, http://www.tourdeforcecrm.com/crm-blog/kirby-risk-selects-tour-de-force-crm

Tour de Force CRM has helped our organization better understand our pipelines and projects with our customers. It has also helped our sales team remember to follow up on tasks and appointments automatically, which has helped us become a more professional sales organization. This has not only helped us better partner with our vendors but has also helped us streamline our operations and inventory management. — Jeff Squires, VP Automation/Electrical - SMC, http://www.smcelectric.com

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What Our Clients Are Saying…