CRM for Technology

For an organization that sells and supports a Technology solution, Tour de Force CRM offers a full feature set including sales force automation, database management, Opportunity management, and an advanced feature set that allows an organization to manage and track Support cases and tickets.

Tour de Force CRM, Inc. not only designs, develops, sells, implements, and supports the Tour de Force CRM software, we also use the system to manage and support all of our internal activities. Although Tour de Force CRM was designed for the Distribution industry, we have added features and functions to the software throughout its development to support our own internal needs. The result is a fully functional CRM system that has been in use by a Technology company, Tour de Force CRM, Inc., for the past 10 years.

What Our Clients Are Saying…

I recently attended a large trade show armed with Tour de Force CRM mobile and it was the most productive trade show I have ever attended. Before stepping into a customer’s booth I was able to view all of the contacts at that customer as well as recent activities and notes made by our sales staff. Rather than stepping in there with, “Hello, you guys buy some stuff from our company” I was able to go in with “Hello, we have been working with your engineer Jeff on making some… — Chris Restorick, Sales - Tompkins Industries, Inc., http://www.tompkinsind.com

One of the most valuable benefits of the Tour de Force CRM software is that we are now compiling a history of any activity with our customers. In the old days, our salesmen would spend the time recording their sales calls, only to be filed away and never seen again. Now we have a searchable database of relevant information that allows us to view progress and coach our team. A sales person new to a territory can now pick up right where their predecessor left off, saving us from downtime… — Neil Carter, President - Rubber & Gasket Co. of America, http://www.rgausa.com

Tour de Force CRM offers a seamless interface to our Infor SX.enterprise ERP system and a strong integration with Microsoft Outlook. These two features alone have led to a high level of adoption, even by our sales people that were unfamiliar with, and suspicious of, CRM applications. Both features have been instrumental in elevating our sales organization to a whole new level. — Matt Onofrio, President - GT Midwest, http://www.gtmidwest.com/

The Business System Integration module in Tour de Force CRM provides us insights to data in our Epicor Prelude ERP system that we didn’t have insights to before. It allows us to analyze that data to see where we need to improve. Tour de Force CRM also provides our Outside Sales team with access to sales data about their Accounts, such as open orders and open quotes. They don’t use the Prelude system, so they completely rely on Tour de Force CRM for access to this key information about their… — Tyra Bean, Marketing Manager - Pumps, Parts & Service, Inc., http://www.pp-s.com

The implementation of Tour de Force CRM at Kirby Risk was one of the smoothest I have ever experienced. The ability of our account managers to start entering data with minimal training is an indication that Tour de Force CRM was designed with the user in mind. — Mike Hauberg, Area Sales Manager - Industrial - Kirby Risk, http://www.tourdeforcecrm.com/crm-blog/kirby-risk-selects-tour-de-force-crm

I really think a lot of companies should look at the way Tour de Force CRM employees handle their customers and should learn a thing or two from you guys. You guys are great! Everyone on the team that I’ve dealt with in regards to support is completely amazing. It is some of the best support I’ve had the experience of using. I can’t thank each of you enough for how easy it is to work with you and how fast your team responds. — Lisa M. Jaswinski, Marketing Promotions & Communications Manager - US Supply Company, Inc., http://www.ussupply.com

For me, the experience of working with Tour de Force has been excellent. Honestly, the implementation has gone over much smoother than I anticipated. Tour de Force CRM has done an extremely successful job in making sure that the integration to our Eclipse ERP system has moved smoothly. I think that we’ve had such a successful experience because of the support of the Tour de Force team. — Lisa M. Jaswinski, Marketing Promotions & Communications Manager - US Supply Company, Inc., http://www.ussupply.com

I have used Tour de Force CRM as a sales territory manager, a branch location manager, and now as President; a company-wide executive manager of sales. Therefore, my perspective on the software is built from all angles. Daily use of Tour de Force CRM by a sales person allows them to organize their territory and create itineraries based on what is hot right now. Our branch location managers can get on the same page with the sales force on every new opportunity with a quick glance of the screen. — Neil Carter, President - Rubber & Gasket Co. of America, http://www.rgausa.com

We chose Tour de Force CRM because of their in-depth knowledge of our industry. Their extensive integration to our ERP system, Epicor Eclipse, drives instant value to our sales organization. They are a partner that listens to our needs and rapidly responds to them. — Rich Hamer, Vice President of Operations - Steiner Electric Company, https://www.steinerelectric.com/

Tour de Force CRM has enabled our management team to actually “manage” instead of just being firefighters. With features like the Alerts & Notifications we are able to identify trends, either up or down, with both products and customers in a timely way that allows us to take advantage of those trends now rather than 6 months later. Tour de Force CRM has also drastically reduced the amount of time spent by both the salesmen and management “reporting” on activity. With the real time… — Chris Restorick, Sales - Tompkins Industries, Inc., http://www.tompkinsind.com

CRM for Technology

Industries

Sign up for a Web Presentation

CRM Features

Blog

Connect with us!

Contact Us

What Our Clients Are Saying…