Implementation Options

Tour de Force CRM provides the people, the processes, and the tools necessary for a successful implementation. Our time tested CRM implementation methodology and processes are designed to get Tour de Force implemented according to your schedule and timeframe while ensuring you maximize the return on your investment in Tour de Force for many years to come.

When implementing Tour de Force CRM, pricing will depend on the type of implementation that is selected. Tour de Force offers two distinct implementation options, the Roadmap to Success and the Rapid Implementation.

Roadmap to Success Implementation

The Roadmap to Success Implementation is the more comprehensive of the two implementation options, and is the ideal solution for organizations who wish to take full advantage of everything Tour de Force has to offer. It is intended for companies of all sizes who have a desire to thoroughly review the business processes that impact their customer relationships and who want to take every necessary step to ensure the highest level of success with their CRM deployment.

The Roadmap Implementation features a more in-depth level of consulting than the Rapid Implementation. It is our proven, premier process for implementing Tour de Force, allowing you and your sales team to fully focus on optimizing sales results.

Rapid Implementation

The Rapid Implementation of Tour de Force provides some, but not all, aspects of the traditional Roadmap to Success Implementation process. It is a scaled down implementation that is intended for smaller companies who have a desire to get up and running quickly.

The focus of a Rapid Implementation is on the basic setup and configuration of Tour de Force in order to help address basic customer relationship management and sales force automation needs. Organizations who select the Rapid Implementation start with the core functionality of Tour de Force and gradually grow into the advanced features over time based on their priorities.

What Our Clients Are Saying…

Sometimes we curse Tour de Force CRM for being so easy to use! It’s really easy to look and see what bookings we did yesterday, so we’ll immediately hear about it if we’ve had a slow day. — Kevin Hogarth, Operations Manager - Neff Power, Inc., http://www.neffpower.com

Before implementing Tour de Force CRM, we were using a quoting system that was very spread out. Our sales representatives would have to ask for information from Purchasing, would fill out forms using that data, and would then have to enter that data into another database so that we could track it. Now we are able to combine the power of Tour de Force CRM and Microsoft Outlook to manage and track our Quotes and our Opportunities so that we have better visibility to what’s going on within our… — Scott Gray, IT Manager - Sambrailo Packaging, http://www.sambrailo.com/

Tour de Force CRM Mobile is one of the most powerful tools in our company's arsenal. Now, our salespeople can get all the information that they need without having to whip out the their laptop. Tour de Force CRM Mobile makes the smartphone a "genius" phone. — Kevin Hogarth, Operations Manager - Neff Power, Inc., http://www.neffpower.com

Tour de Force CRM has helped our organization better understand our pipelines and projects with our customers. It has also helped our sales team remember to follow up on tasks and appointments automatically, which has helped us become a more professional sales organization. This has not only helped us better partner with our vendors but has also helped us streamline our operations and inventory management. — Jeff Squires, VP Automation/Electrical - SMC, http://www.smcelectric.com

As we rolled out Tour de Force CRM, which gives you access to this great amount of data, we realized that all of this data might be overwhelming to our sales representatives. Recognizing this, we decided to take some time at the beginning to teach them the grid techniques such as sorting by a certain value, creating simple filters, and grouping data by categories. We spent time with our sales reps from the beginning, showing them the techniques to manage the data in Tour de Force CRM, so that… — TJ White, IT Manager - MASSCO, Inc., http://www.massco.com

Tour de Force CRM offers a seamless interface to our Infor SX.enterprise ERP system and a strong integration with Microsoft Outlook. These two features alone have led to a high level of adoption, even by our sales people that were unfamiliar with, and suspicious of, CRM applications. Both features have been instrumental in elevating our sales organization to a whole new level. — Matt Onofrio, President - GT Midwest, http://www.gtmidwest.com/

Tour de Force CRM provides our company with an easily and highly customizable package with the added benefit of tying specifically with our Eclipse ERP system, allowing us to track what we deem important. The support team is top notch and provides a level of professionalism rarely seen in the software industry. — Chris Bohn, Director of Information Technology - APR Supply Co., http://www.aprsupply.com

We interviewed several CRM systems before deciding on Tour de Force CRM. The primary reason we selected Tour de Force CRM is the integration ability with our ERP system (Eclipse) and how completely customizable the system is. We, as the end user, can do the majority of the customizing ourselves. That is a big key to the success of any CRM system; making it work to match the way you do business. — Pamela Nation, Marketing Technologies Coordinator - Springfield Electric Supply, http://www.springfieldelectric.com

We use the Gap Analysis feature in Tour de Force CRM when we run promotions. An example is a promotion for floor pads, which is the product you put under a machine to burnish a floor and make it shine. When we run this promotion, Gap Analysis allows us to identify which of our customers are buying the chemicals that are used with the floor pads to make their floor shine, but are not purchasing the actual floor pads. This works very well for our promotions, as it provides our sales reps with… — TJ White, IT Manager - MASSCO, Inc., http://www.massco.com

I recently attended a large trade show armed with Tour de Force CRM mobile and it was the most productive trade show I have ever attended. Before stepping into a customer’s booth I was able to view all of the contacts at that customer as well as recent activities and notes made by our sales staff. Rather than stepping in there with, “Hello, you guys buy some stuff from our company” I was able to go in with “Hello, we have been working with your engineer Jeff on making some… — Chris Restorick, Sales - Tompkins Industries, Inc., http://www.tompkinsind.com