Differentiators of Tour de Force CRM

Differences between Tour de Force CRM and other Customer Relationship Management and Sales Force Automation Products

Goal of Tour de Force CRM

• The main goal of Tour de Force CRM is to provide an organization with the tools needed to maximize the efficiency and effectiveness of their Sales, Marketing, and Customer Service/Support teams. Unlike other systems, Tour de Force CRM is highly configurable and is configured to YOUR business processes and YOUR nomenclature during implementation.

Industry Focus

• Tour de Force CRM was designed to provide the key functionality needed for companies in the B2B sales market, specifically the Distribution, Manufacturing, Construction, and Furniture Dealer industries.

Extensive Outlook Integration

•  Tour de Force CRM is accessed through the Outlook toolbar, and all key activities that a sales person performs can be done through this toolbar.  Having a CRM solution that is so tightly tied to Outlook expedites the learning curve for your team because they are not required to learn a completely new application.  It also facilitates high levels of user adoption, as it removes the redundancy of needing to use multiple applications as is par for the course with most other Customer Relationship Management and Sales Force Automation software products.

ERP Integration

• Through our BSI (Business System Integration) Connector and our BSI Sync, Tour de Force CRM is able to provide seamless integration to your ERP/business system. This gives you access to extensive sales analytics and reporting capabilities, and creates value for your sales force from day one.

Robust Feature Set

• The capabilities of Tour de Force CRM extend far beyond that of other traditional CRM and Sales Force Automation products, with features designed specifically for companies operating in a business-to-business (B2B) selling environment. This robust feature set has been developed based upon the input of hundreds of distributors over the past 10 years.

Tour de Force CRM Team

• The design, development, implementation, marketing, sales, and support of Tour de Force CRM is all done directly by our talented employees, most of whom are based out of our corporate headquarters in Findlay, OH. Tour de Force CRM is our sole focus, and we do not outsource any work related to Tour de Force CRM.

Proven Implementation Process

• At Tour de Force CRM we are proud of our 98% customer retention rate.  This success is largely due to our streamlined, simplified implementation process which guides your team through a successful implementation. Our Consultants each average over 15 years working in the distribution industry, and they ensure that the system is configured to fit your specific business processes, enabling you and your sales team to focus on sales as opposed to focusing on the technical aspects of the implementation.