Key Benefits

Implementing an effective CRM strategy will have far reaching benefits to many areas of an organization.  The areas of an organization which will most directly benefit from Tour de Force CRM are Customer Service, Marketing, Sales, and Sales Management.

Key Benefits of Tour de Force CRM

• Increase customer retention rates and stop losing business to your competitors.
• Save time and money on training. The familiar Outlook interface expedites the learning curve and reduces the amount of time that is spent on training.
• Increase productivity by turning Outlook into a portal that provides a 360° view of all customer information.
• Increase the efficiency and effectiveness of your sales team by giving them one place to review all sales history for their customers and all sales activities or communication that has taken place with each individual customer.
• Grow sales by using extensive Gap Analysis capabilities to identify sales opportunities based on prior purchase history.
• Save time with extensive data analytics that make it easy to create and export custom reports.
• Guarantee the ROI of your CRM investmentby working with a team that has experience in your industry. Our Business Consultants have an average of over 15 years each working in the distribution and manufacturing industries.
• Ensure your implementation will be a success. Our implementation processes follow proven methodologies which have contributed to our 98% customer retention rate.
• Enhance the productivity of your sales team by providing them with multiple options for accessing the key information and functionality they need when they’re away from the office.

Drive an efficient, effective sales organization with Tour de Force CRM.