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The Business System Integration module in Tour de Force CRM provides us insights to data in our Epicor Prelude ERP system that we didn’t have insights to before. It allows us to analyze that data to see where we need to improve. Tour de Force CRM also provides our Outside Sales team with access to sales data about their Accounts, such as open orders and open quotes. They don’t use the Prelude system, so they completely rely on Tour de Force CRM for access to this key information about their… — Tyra Bean, Marketing Manager - Pumps, Parts & Service, Inc., http://www.pp-s.com

With our previous CRM, there was no link between the ERP system and the CRM system. We were just flying in the dark, having to look up something in one system, and then having to go look for the sales data in the other system. We would look at our daily bookings reports and manually plug those into the system, which was taking at least an hour every day. Now I go into Tour de Force CRM and I can see our sales data and review yesterday’s bookings. I can drill down into that information and… — Kevin Hogarth, Operations Manager - Neff Power, Inc., http://www.neffpower.com

We love Tour de Force CRM and the power of what it tells us! It provides us with so much information right at our fingertips. We have best practices in place for our accounting department, inside sales, and outside sales. It seems like we are discovering a new gem every day with Tour de Force CRM that we never knew about before. — Scott Heiling, VP Operations - HeiTek Automation, http://www.heitek.com

Neff Group has been using Tour de Force CRM for nearly 10 years and depends on Tour de Force CRM to provide the comprehensive data we need to evaluate the performance of our sales organization and the individual Sales Team Members. As we continue to grow and expand our requirements within our CRM strategy, Tour de Force CRM is there to listen and addressed most of our needs within the software. The extensive sales analytics that Tour de Force CRM provides to our sales team out of our ERP… — Don Norman, Director of Sales & Marketing - Neff Group Distributors, Inc., http://www.neffengineering.com

We initially purchased Tour de Force CRM to replace an outdated CRM program. After using it for over 3 years the CRM aspect is almost a bonus because of the business intelligence information that can be extracted from our Epicor Prelude ERP system using the ERP integration module in Tour de Force CRM. Any sales metric you can imagine can be easily tracked. Prior to implementing this tool much of the sales data was difficult if not impossible to review with our Epicor Prelude ERP system. Tour… — Mark Consroe, National Inside Sales Manager - JGB Enterprises, Inc., http://www.jgbhose.com

Sometimes we curse Tour de Force CRM for being so easy to use! It’s really easy to look and see what bookings we did yesterday, so we’ll immediately hear about it if we’ve had a slow day. — Kevin Hogarth, Operations Manager - Neff Power, Inc., http://www.neffpower.com

Tour de Force CRM offers a seamless interface to our Infor SX.enterprise ERP system and a strong integration with Microsoft Outlook. These two features alone have led to a high level of adoption, even by our sales people that were unfamiliar with, and suspicious of, CRM applications. Both features have been instrumental in elevating our sales organization to a whole new level. — Matt Onofrio, President - GT Midwest, http://www.gtmidwest.com/

Tour de Force CRM is a solid product and is supported by a solid group of people. We started with Tour de Force CRM in 2004, and the system has come a long way since then. Due to issues we had in the beginning, we didn’t start using the business system integration to our Epicor Prelude ERP system until we upgraded to Tour de Force CRM v4 in October 2011. Once we got past the initial setup of v4, the ERP integration has worked flawlessly. The ability to filter on grid columns is a huge benefit… — Eric Grimstad, President - J.M. Grimstad, Inc., http://www.grimstad.com

Tour de Force CRM Mobile is one of the most powerful tools in our company's arsenal. Now, our salespeople can get all the information that they need without having to whip out the their laptop. Tour de Force CRM Mobile makes the smartphone a "genius" phone. — Kevin Hogarth, Operations Manager - Neff Power, Inc., http://www.neffpower.com

In today’s quickly changing business world, and with industry consolidation, I’ve come to understand that the most important asset I own is my relationship with customers. Manufacturers continue to buy and sell companies, continually changing the distribution channels for their products. Our implementation of Tour de Force CRM has enabled us to effectively collect, analyze, and disseminate customer information that helps maintain and grow our business and customer relationships,… — Mark G. Murman, Vice President - Clayton Engineering Company, http://www.claytonengineering.com

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What Our Clients Are Saying…